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Notice of Privacy Policy
Occidental Fire & Casualty Company of North Carolina

Occidental values you as a customer and respects your right to privacy. We respect your right to keep your personal information confidential and to avoid unwanted solicitations. Occidental has established the policies outlined below with regard to the handling of your nonpublic personal information. Nonpublic personal information is information we obtain about you that is not available to the general public, which we obtain in connection with providing a financial product or service to you.

Information We May Collect

We collect information we believe is necessary to administer our business, to advise you about our products and services, and to provide you with customer service. Most of the information that we collect is taken directly from the application for insurance that you completed when you contacted your agent such as name, address, telephone number, driver’s license number, social security number, etc. We also gather information from your transactions with us, such as your payment history, underwriting and claim documents. We may also gather information from non-Occidental companies such as your driving records and claim history.

Information Disclosure

In order to better serve you and assist in meeting your product and service needs, we share our information about your auto insurance transactions and experiences with companies related to us by common control or ownership and with Occidental agents. We may also disclose customer information about you to persons or organizations inside or outside our group of companies as permitted by law, including other financial institutions and companies that perform marketing services for us or with whom we have joint marketing agreements. We may also share customer information as necessary to handle your claim and to protect you against fraud and unauthorized transactions.

It is our policy not to disclose any nonpublic personal information about you to any third parties that are not permitted by law.

Security of Information

We also take steps to safeguard customer information. We maintain physical, electronic and organizational safeguards to protect your nonpublic personal information. We restrict access to your information to those employees and other parties who need to know that information to provide products or services to you.

POB 4200, Scottsdale, AZ 85261-4200